A significant incident has been reported in connection with a ruptured water mains pipe that has cut off water to thousands of customers.
On Saturday, a mains line burst on Church Road in Liverpool, prompting the setup of water trucks and free bottle stations.
30,000 houses were initially disrupted, according to United Utilities, but 18,000 of them have been restored, and the remaining 18,000 are expected to be connected by the end of the day.
Teams were also giving water to vulnerable individuals, according to Sefton Council.
The company’s head of external affairs, Helen Apps, stated: “Not everyone has no water; other people may just have intermittently low water pressure. Therefore, it has a distinct impact on various people.”
Due to the magnitude of the water main and other utility services in the region, Sefton Council called the 24-inch burst pipe repair as “extremely complicated” and engineers worked through the night to fix it.
To repair a six-metre portion of a lengthy water main, United Utilities incident manager Charmian Abbott stated that they needed to “expand the excavation.”
“To ensure the safety of our crew on site, this has taken longer than anticipated.”
“It is a better scenario,” Ms. Apps told the BBC News Channel. “We have now repaired the pipe, so we are going to progressively replace it throughout the course of this evening.”
She continued by saying that the company will “immediately take care of compensation because we’re really sorry about what’s transpired.”
“We won’t require homeowners to write to us. Anyone who was without water for more than 12 hours will automatically receive a letter from us with information about the compensation they will receive “Added she.
In the interim, Sefton Council said it was collaborating with United Utilities to establish more water bottle distribution centers, including the one that is already operating at Netherton Activity Center.
